2006 Banking Communications Outlook
February
2006
With
the 2005 earnings season behind us, it is a good time to focus
on the communications outlook for 2006 – specifically, what should
banks be talking about this year to their investors, customers,
employees and other stakeholders.
Much
of the media is painting a somewhat bleak picture for banks in
2006. A recent CNNMoney.com story sums up the key communication
issues facing banks: “Between bad loans, declining home sales
and upside-down interest rates, 2006 is probably going to be a
tough year for banks.”
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Give
Context to Your Results
To
combat such perceptions, banks should take the time to explain
their approach and philosophy regarding credit quality. For example,
community banks should tout the fact that they lend primarily
to small businesses with which they have developed close relationships,
while avoiding participation in riskier loans.
The
housing bubble has long been forecast as ready to burst. Fortunately,
the talk is somewhat subsiding. In the December issue of Community
Banker, several economists are quoted as seeing a gradual
rise in mortgage rates with a somewhat moderate decline in housing
demand and housing prices.
Those
banks with mortgage operations should place 2006 comparisons in
a broader historical context than just to a year ago. Obviously,
whenever there is a peak year in a certain sector, the next-year
comparisons are always tough. Comparing to a 5-year or 10-year
average may help make current-period comparisons more palatable
for investors and others.
The
same is true of loan and deposit growth. Many banks saw fairly
high gains in these areas in 2005, which may not be sustainable
in 2006. If that is the case, banks should talk about long-term
trends in deposit and loan growth.
Answering
the Flattening Yield Curve
The
yield curve will continue to be a popular subject in the media
this year, as investors and customers hear more about “flattening”
and “inversion.” The good news is that, as with the housing bubble,
media coverage is becoming more balanced as analysts are now predicting
that it is unlikely that a recession will follow a yield curve
inversion this time around.
In
fact, a few analysts are more concerned about deposit pricing,
spikes in loan losses and containing cost of funds – factors seen
as affecting earnings more than the yield curve, which historically
has not had much effect on net income.
There
remains a commonly held view, however, that smaller banks will
feel more pain from a continued flattening of the yield curve.
In response, these banks should reiterate steps they took in 2005
that will help them weather the storm in 2006, such as increasing
their focus on fee income products, portfolio repositioning or
cost containment.
Dealing
With M&A Speculation
Another
hot topic is consolidation. Expect to see a great deal of M&A
speculation in the media, especially concerning small banks in
hot markets like Atlanta, where larger banks are locked in a heated
battle over deposit share.
If
a small bank does not want to deal with this headache, it should
continue to emphasize its commitment to serving the local community
and to remaining independent, taking every opportunity to talk
about how the bank’s roots have grown deep in the local region
and its intention to continue calling its own shots.
For
those banks looking to sell or merge, they should emphasize the
positive qualities that would appeal to a possible partner. Develop
key messages around such facets as a unique market footprint,
strong credit quality and long-term relationships bankers have
with local businesses.
As
in every year, community banks in 2006 should differentiate themselves
from the rest of the banking sector. Community banks often get
lost in mainstream media stories on banking, which focus typically
on the large bank sector. As such, many readers assume community
banks face the exact same issues as their larger brethren.
It
is important for smaller banks to communicate the differences
and advantages they enjoy as a community-based institution, especially
when talking to shareholders and employees.
Following these communications
strategies will help banks strengthen their market positioning in
2006 and beyond.
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